The Road Home to Tennessee

Marsha Loftis

marshaloftis@beartribenet.com
cell 505-301-3722

Administrative Management Professional
Confident and highly motivated, detail-oriented administrative professional driven by a challenge ▪ Superb organizational and time management skills ▪ Proven ability to meet deadlines, achieve goals and accomplish tasks ▪ Excellent Customer Service Skills ▪ Highly effective verbal and written communicator in cross-cultural and cross-functional environment ▪ Ability to multi-task in a stressful fast paced environment ▪ Proficient in MS Windows, Word, Excel, Access, Photoshop 7, Internet explorer, desktop publishing and Email ▪

Professional Experience

Coordination Center Officer/ TSO

Transportation Security Administration, Nov 2006 – May 2008

Monitored emerging local and global events and incidents. Gathered, analyzed, and evaluated the information from all available sources to ensure reliable data is reported to administrative staff. Applied standard operating procedures minimizing loss of life, property damage and resources. Prepared reports and briefings related to significant security incidences’ ensuring accurate and complete information is distributed in a timely manor. Participated in interagency committees, meetings and exercises as a representative of TSA. Distributed communications and maintained working relationships with federal, state and local authorities, the media and the general public. Flawlessly performed security screening of persons and property. Continuously and effectively interacted with the public. Maintained focus and awareness within a stressful environment. Effectively made decisions in both crisis and routine situations.

Academic Advisor, Wayland Baptist University

Luke AFB, AZ, July 2006- Nov 2006

Provided advice to undergraduate students on all aspects of academic planning ensuring successful completion of graduation requirements. Communicated and interpreted University policies on general education requirements, major and minor requirements and graduation requirements. Conducted orientation sessions and meetings for new, continuing, re-entry and transfer students. Organized and maintained documents (e.g., forms, handbook, planning sheets) used in the course of performing professional advising responsibilities.

Secretary Newborn ICU

University New Mexico Children’s Hospital, Albuquerque NM July 2002 –July 2006

Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations. Compiled medical charts, reports, and correspondence. Answered telephones, and directed calls to appropriate staff. Received and routed messages and documents to appropriate staff. Greeted visitors, ascertained purpose of visit, and direct them to appropriate staff. Interviewed patients to complete documents, case histories, and forms such as intake and insurance forms. Maintained medical records. Transmitted correspondence and medical records by mail, e-mail, or fax. Performed various clerical and administrative functions, such as ordering and maintaining an inventory of supplies

State Licensed Child Care Provider (Self Employed)

various military base locations 1988-1997

Conferred with parents to discuss educational activities and policies, and students’ learning goals. Prepared and maintained attendance, activity, planning, accounting, or personnel reports and records for officials and agencies. Set educational standards and goals, and established policies, procedures, and programs for the children. Monitored students’ progress, and provided parents with progress reports. Determined allocations of funds for supplies, materials, and equipment, and purchases. Directed and coordinated activities for the children. Planned content of educational and activity programs that were entertaining for the children. Reviewed and interpreted government codes, and developed procedures to meet codes and to ensure child safety, and security.

Education

Bachelor of Science (BSOE), major: Business, minor: Health Administration, Wayland Baptist University, 2004

Associate of Applied Science (AAS), Health Administration, Wayland Baptist University, 1997

Medical Service Specialist, Certificate, United States Air Force, 1982

Publications

Marsha Loftis, “Madie, Life in Bear Country,” Lulu Publishing, 2005
Marsha Loftis, “Madie, Crossroads and Choices,” Lulu Publishing, 2006
Marsha Loftis, “The Road Home to Tennessee,” http://www.beartribenet.com/marshaloftis